We all have heard stories of how some of our friends have lost their credit cards to thieves and within hours, have their credit limit maxed out.My friend once had her credit card stolen by conniving staff of a famous karaoke bar in Greenbelt. Fortunately, she had reported the card stolen and the police and mall security caught up with the thieves at a Lacoste store. The thieves were caught red-handed with several bags of expensive Lacoste shirts.
Someone we also know had her credit card stolen from her bag, inside her office. The thieves went on a shopping spree.
Last weekend, Chief and I went on a mini-shopping spree at Rustan's Makati. Partially, in preparation for the wedding on Celine and Rocky next Saturday. We had bought a dress for Chief using my Standard Chartered credit card. We have their “picture-type” credit card! Our picture shows Chief and I at a Taco Bell restaurant in New York, during our first trip to the States last December 2003. With a picture, there was no way a thief could use our credit card.
Then, we went to the concierge to apply for the new Rustan’s FSP. As I was filling up the form, Chief went to jewelry section looking at the bracelet she had long been wishing for.But without second though as she pulled me over to look at it again, I said, “Sige, kunin mo na!” She was surprised with my quick approval. My credit card was swiped and credit approved.
A few minutes later, another surprise came!
My iPhone rung. It was an unlisted number. An overseas call as the lady had a Chinese accent. She introduced herself as Lei-ping of Standard Chartered and asked one question, “Sir, are you using your card now?” I said, “Yes.”
The conversation, or rather the credit check was quick and short. No small talk or pleasantries.
This is another example of how technology works.
Standard Chartered surely would have a “mechanism” in place that sends out a red flag when a client’s spending pattern goes beyond normal. And that Sunday my pattern was “abnormal.”
Thanks to Standard Chartered for their credit check! It is very assuring that you guys are on your toes and quick to react!
